Policies

Terms and Conditions

• All workshops are to be paid by cheque or credit card. All items can be paid for by credit card or cash and picked up at the studio in session or workshop.
• All payments are to be made in Canadian funds or processed at the current exchange rate.
• Kate Opashinov reserves the right to refuse service and refund any fees paid.
• All efforts are made to make the refund policy, and terms and conditions of payment as reasonable and cooperative as possible in exceptional circumstances (ie. serious illness, emergency etc.).

Refunds

• All psychotherapy and shamanic healing appointments require at least 48 hours cancellation or you will be charged the full amount for the session and the administration fees.
• All intuitive counselling sessions require one week cancellation or you will be charged the full amount for the session and the administration fees. Failure to pay the incurring fee will result in refusal of a re-booking.
• All workshops specify the specific refund terms for each of them on their respective registration pages.
• All intro classes refund terms are set by the Toronto District School Board.
• All learning cds, smudges, or liquid smudges are exchangeable if they are defective within a week of purchase. They will be exchanged for a functioning, non-defective identical item. No refunds are possible for liquid smudges. Exchanges are subject to the discretion of Kate Opashinov.

Privacy

All efforts are made to ensure the privacy of clients and students.  Your personal information will never be sold, traded, rented, exchanged or otherwise shared with any other person, company, or organization. You can take yourself off the mailing list at any time. Emma is the mailing company that manages Kate's list and has its own very firm privacy policy.