Business Consulting Money Back Guarantee
Here's the deal: You send me what goals you want to hit within a 10 hour work contract and I will send back what I think I can guarantee deliver, we sign on it, and I begin work. If I don't hit the goals I promised in those 10 hours (assuming your full cooperation, doing your homework etc.), then money back. Yes, it's a crazy offer but I stand behind my work and have made this offer before and delivered. What makes it less crazy is that I will not promise you changing your whole world in 10 hours. I will assess what I think I can realistically pull off in 10 hours and then deliver it. It's a simple, honest, guarantee.
Services Payment & Return Policy
All Intuitive Readings, Career Consulting, Business Consulting, and Psychotherapy sessions are non-refundable with the above Business Consulting Money Back Guarantee being the exception according to the terms above. If you are unhappy and unsatisfied with any service Kate has provided, chances are Kate will know in the session and offer to make it up to you on the spot. This has only happened once in 22 years of practice. However, if Kate does not offer and you are feel you deserve a refund, please email her a detailed account of why you think she failed to deliver the service as promised in the description, and she will consider a refund as an exception to the policy as a gesture of goodwill. If she feels that you have presented a compelling case that she 100% failed to deliver on the described service, she will give you a 100% refund and thank you for bringing this lapse in service to her attention :) Kate strives to be as fair as possible and to always deliver satisfying results for her clients consistent with her high ethical standards.
Retreat Payment & Return Policy
All payments in any amount are non-refundable; the only exception being death or incapacitating illness with medical documentation and up to the discretion of Kate Opashinov
Participants may cancel but do not qualify for and will not receive any refund
Each participant’s safety is ultimately their own responsibility and Kate is in no way liable
Participants are responsible for their own air travel and ground travel to and from the hotel
Participants are responsible for their own health and travelling on the trip so it is required for participants to purchase traveller's and health insurance, and remember to bring your passport and any necessary documents and photocopies of them in case of any unfortunate incident. Failure to do any of this resulting in missing the retreat is not grounds for a partial or full refund, but the full responsibility of the attendee.
All meals except three are the responsibility of the participant
For a complete list of inclusions and exclusions, see retreat page
If Kate has to cancel the retreat due to illness, emergency, or any other critical factors (change in the country or airline service etc.) she will refund 100% of all your fees AND you get to keep your free session if you qualified for the Triple Bonus package, however, Kate is not responsible for your airline ticket fees or any other expenses incurred. For this reason, we strongly recommend that all retreat participants buy refundable airplane tickets and traveller's insurance including medical and trip interruption and cancellation insurance.
All payments must be done by etransfer to qualify for the bonuses listed on the retreat page. Payment by credit card is possible through booking platform. Please note however, that there is a discount if you pay Kate directly via etransfer. If you would like to pay in installments, only two installments will be possible and only with a contract that legally binds you to paying both installments whether you attend or not, whether you wish to cancel or not, with no refund or partial payment possible no matter what, and paid in full before the retreat with a deadline determined by Kate and agreed upon by both attendee and Kate before the first payment and made part of the contract.
If you pay by in full or in payments, with credit card through online booking or directly via etransfer, qualify for the bonuses or not, you will receive a copy of the Retreat Payment & Return Policy and a detailed list of official inclusions and exclusions along with your receipt as a contract of services to be rendered.
IC Workshop Payment & Return Policies
Life Program online full series workshops can only be refunded in full before the student is sent their login and password minus a $50 administrative fee, and can only be refunded 50% off up to the first module.
In the event of student misconduct (class disruptiveness, abusiveness, conflicts with fellow students or facilitator, missed payments, anything that undermines the learning environment for fellow students, etc.) Kate Opashinov reserves the right to refuse classes/ services without refunding any fees paid. However, in the spirit of fairness, a written email warning will first be given to the student to have a chance to turn things around. The good news is that this has never happened and would only happen in the event of extreme behaviour. Mere questions or differences of opinion are not grounds for being kicked out of class.
If any workshop has to be cancelled due to under-enrollment, facilitator illness, or any miscellaneous emergency on IC's or the facilitator's part, registration fees will be returned to registrants 100% within two weeks of the cancellation (assuming the contact information the student gave to Kate’s organization is accurate and up to date, otherwise the process will begin within two weeks but may take a bit longer to complete.)